General Resources

YourWelcome Tablets Cleaning Guide

By 24th June 2020No Comments
Below are our recommended guidelines for cleaning and disinfecting YourWelcome Tablets between guest stays.

What You Need

  • Alcohol-based cleaning sprays or wipes
  • Soft, lint-free cloth or microfiber towel. DO NOT USE abrasive cloths or paper towels as these can scratch the touchscreen


  • Start with the tablet screen, this will be the most used surface area.
  • Ensure all power and volume buttons are wiped clean.
  • We recommend cleaning the back and sides of the tablet
  • Also ensure to wipe down the stand and power cable as these are likely to have been handled by guests


  • Don’t get moisture or spray fluid inside the charging point or headphone socket.
  • Don’t use aerosol sprays, bleaches, or abrasives
  • Don’t spray cleaning products directly onto the tablets (spray the cloth first and then wipe the tablet).

General cleaning guidelines:

The Centers for Disease Control and Prevention lists guidance on cleaning and disinfecting households of which the following are most relevant to your handling of YourWelcome Tablets:
  • Wear disposable gloves when cleaning and disinfecting surfaces. Gloves should be discarded after each cleaning session.
  • If reusable gloves are used, those gloves should be dedicated to cleaning and disinfection of surfaces for COVID-19 and should not be used for other purposes.
  • Clean hands immediately after gloves are removed.
  • If surfaces are dirty, they should be cleaned using a detergent or soap and water prior to disinfection.

COVID19 is a transmission based disease which currently has no cure. By following the above guidelines you can help reduce the transmission of the COVID-19 coronavirus.

Contact customer support if you have any questions or if you need additional clarification on anything.